ComCom Accessibility Partnership
Assess and improve your organization’s communication with Deaf people and support it with measurable results.
Partnership Application Request Consultation
Strategic Cooperation
ComCom Accessibility Partnership is a corporate service model designed to help organizations assess, improve and sustain their communication processes with Deaf people.
Measurable accessibility, more inclusive communication, employee awareness, support for customer satisfaction, operational improvement and contribution to sustainability initiatives.
Our Services
Accessibility Benefits
📋 Communication Accessibility Assessment
🕵️ Mystery Testing
👥 Customer & Employee Journey
🛠️ Improvement Roadmap
🎓 Staff Training
📊 KPI & Impact Measurement
🌱 ESG / TSRS Support
🔄 Annual Reassessment
📢 Awareness Campaigns
To evaluate your accessibility arrangements for communicating with individuals with hearing impairments (highlighting elements of transparency),
showcase your best practices, and strengthen your accessibility resources.
When standard Business or Enterprise usage is not enough, ComCom works with the organization to build an accessible communication model covering multiple locations, process integration, training, SLA and measurable objectives.
We map Deaf customer and employee touchpoints, current communication channels, locations and accessibility gaps.
A controlled pilot starts within selected departments, locations or use cases and produces real usage data.
Where required, a technical model is defined for user management, organizational workflows, API/SSO and relevant system integrations.
Employees learn how to use ComCom and how accessible communication processes work with Deaf customers and colleagues.
Based on pilot results, the service is expanded across additional departments, users or locations in a controlled way.
Usage, access, response times and quality indicators are monitored and the program is improved periodically.
Use the partnership model when the organization needs multiple locations, cross-department deployment, integrations, custom SLA, employee training or measurable accessibility reporting for management.
The scope is designed around pilot size, integration requirements, service levels and the rollout plan.
✓ Multiple locations
✓ Deaf customer service
✓ Deaf employee communication
✓ API / SSO / workflow integration
✓ Training & onboarding
✓ SLA / governance
✓ KPI & management reporting
Turkish
English
