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ComCom for Healthcare

Communication is Part of Patient Safety

ComCom supports direct and confidential communication between Deaf patients and healthcare professionals through video and on-site sign language interpreting.

Healthcare

ComCom

Why Healthcare Organizations Choose ComCom

► Accurate Communication of Symptoms

► Informed Communication

► Patient Consent Processes

► Reduces Dependence on Family Members

► Reduces Risk

► Improves Patient Satisfaction

ComCom

How the Service Works

■ Create a Request

■ Select the department, duration and urgency.

■ ComCom assigns a suitable interpreter.

■ A video session starts or an on-site interpreter is assigned.

■ A professional interpreter facilitates communication.

■ The organization views usage reports.


ComCom

Where Can It Be Used?

🏥 Emergency Room

🩺 Outpatient Clinics

💉 Lab

🧬 Imaging

👶 Obstetrics & Gynecology

🧒 Pediatrics

🧠 Psychiatry

💊 Pharmacy

🚑 Ambulance

🦷 Dentistry

COMCOM FOR HEALTHCARE

Patient communication is part of patient safety.

When a Deaf patient accesses healthcare, communication should not depend on family members or improvised solutions. ComCom brings a professional TİD interpreter into the interaction through a structured process.

Deaf patientHospital / clinicComCom requestVerified TİD interpreterSessionReporting
01

A need arises

Communication support is needed during registration, consultation, diagnostics, treatment explanation or discharge.

02

ComCom steps in

Depending on the situation, an online interpreter is connected or scheduled/on-site interpreting is arranged.

03

Communication happens

A professional interpreter supports communication between patient and healthcare team while the organization manages service usage centrally.

Across the healthcare journey

Registration & Appointments

Patient admission, appointments and navigation.

Consultation

Symptoms, medical history and clinician-patient conversations.

Diagnostics & Imaging

Procedure explanations and patient instructions.

Consent & Treatment

Support for treatment information and consent communication.

Urgent Situations

Fast professional communication support subject to interpreter availability.

Discharge

Clear communication of medication, follow-up and next steps.

One accessibility process for the organization

Hospitals and healthcare groups can centrally manage users, appointments, service usage and accessibility data. ComCom becomes part of the organization's communication infrastructure rather than just a video call.

Make Your Business More Accessible

ComCom enables secure, fast, and accessible communication between an individual and their Deaf customers and employees through professional sign language interpreters.